Downtime is expensive. Protect your operations with intelligent portfolio management.

Backup & Failover Communication Solutions for Enterprise

Your primary internet connection is often a single terrestrial link. It works—until it doesn’t. Galaxy Broadband designs robust wireless internet backup and failover solutions to keep critical operations online with next to zero downtime, from remote Canada to the heart of its cities.

The Vulnerability of the Last Mile

The digital economy runs on physical cables, but that infrastructure is fragile. While we speak of the “cloud,” business continuity relies on wires buried underground.

The Geographic Challenge

Canada’s vast geography makes redundancy harder and outages longer. The “last mile” is often the most vulnerable link in the chain.

Physical Threats to Infrastructure

Terrestrial fibre and copper are susceptible to “backhoe fade” and environmental events like ice storms or wildfires. In remote regions, a single cut can last days, not hours.

The Real Cost of Disconnection

To understand the value of a backup system, you must first quantify the cost of its absence. The financial impact of network failure is immediate and non-linear.

Direct Financial Losses

Operational Blindness

Galaxy’s Approach: Portfolio Management

We don’t believe in single-thread connectivity. We build a unified portfolio of Fibre, Low Earth Orbit (LEO) satellite, and terrestrial wireless (LTE/5G) to reduce outage probability and keep critical traffic moving.

True Redundancy

Redundancy only works if the backup path is physically distinct. If both links share the same conduit, one event can stop both.

Orchestrating Technologies

We optimize traffic using the strengths of each link—so you’re not just “failing over,” you’re operating intelligently across the portfolio.

Satellite Internet Backup (OneWeb LEO)

The Physics of LEO

Enabling Real-Time Applications

Geographic Independence

Terrestrial Wireless Backup (LTE and 5G)

Carrier Diversity

Bypassing the Trench

Intelligent Failover Mechanics

A second connection doesn’t help if someone has to run to a server room to use it. You need an automated internet failover system that reacts faster than your users can notice.
SD-WAN Monitoring

SD-WAN continuously monitors link health (latency, jitter, packet loss) and selects the best path for the traffic.

Automated Switching

If the primary link degrades or fails, traffic reroutes automatically to the wireless backup link, instantly.h

Keep Critical Apps First

Voice, ERP, remote access, and control systems can be prioritized so operations keep moving even on a metered backup link.

VoIP and Voice Continuity

SmartSite Managed Network Services

Internet access is a business requirement, so it must be managed as one. SmartSite Managed Network Services provides visibility, control, and proactive support across your connectivity portfolio.

24/7/365 Proactive Monitoring

Canadian NOC monitoring and incident response

Monthly Reporting
usage, capacity, and traffic-type reporting
Cyber Security Integration

reporting on surveillance activity, penetration attempts, and malware threats

Quality of Service (QoS)
Prioritize corporate/critical traffic; throttle non-essential usage

The Galaxy Intelligent Internet Gateway (GiiG)

User Management

Traffic Shaping

SmartSite Managed Network Services

Financial Stability

Galaxy Broadband is a Crown Capital Partners Inc. company, bringing long-term stability and the resources to support your connectivity program.

Provider-Agnostic Integrator

We’re not tied to one carrier or technology. We design the best backup and failover mix for each site, using the right combination of LEO satellite, LTE/5G, and SD-WAN.

Team of Experts (24/7 Support)

Our team designs, deploys, and supports enterprise networks every day, with 24/7 monitoring and support to keep your failover environment optimized and secure.

Downtime Is a Choice You No Longer Have to Make

A single internet connection is an unacceptable operational risk. From OneWeb LEO satellite backup to carrier-agnostic LTE/5G bonding, plus SmartSite monitoring and optimization, Galaxy helps protect revenue, safety, and reputation.

Frequently Asked Questions

Redundancy refers to the existence of a secondary connection, while failover is the automated action of switching to it. Galaxy Broadband provides both the redundant wireless internet backup connections and the intelligent software to execute the failover instantly.

OneWeb LEO satellites orbit at 1,200 km compared to 36,000 km for traditional GEO satellites. This drastically reduces latency to under 70ms. This makes satellite internet backup viable for latency-sensitive applications like VoIP and video calls.

Yes. Through our SMARTSite service, we provide detailed monthly reports. You will see exact metrics on usage, capacity, and type of traffic, giving you full transparency into how your backup internet for business is functioning.

Absolutely. We treat your backup link with the same security rigour as a primary connection. Our solutions include segregated networks and reporting on surveillance activity, penetration attempts, and malware attacks to ensure your failover communication solution remains secure.

Yes. Our solutions prioritize voice traffic to ensure your phone lines stay active. Whether using LTE / 5G backup internet or LEO satellite, we support VoIP/PBX services with crystal clear audio even when the primary fibre is down.

Galaxy Broadband offers flexible plans designed for business continuity. Our internet failover solution includes traffic shaping technology that prioritizes business-critical applications. This ensures your data allowance is spent on keeping your business running rather than on non-essential web browsing.

No. Galaxy Broadband offers a fully managed service called SMARTSite. We handle the installation, configuration, security patching, and 24/7 monitoring of the equipment. We act as your outsourced network operations team so you do not have to.

Yes. While satellite internet backup is essential for remote locations, our LTE / 5G backup internet solutions are perfect for urban and suburban businesses. Construction cuts and infrastructure failures happen in cities just as often as they do in rural areas.

Our SD-WAN solutions are designed to detect and react to outages in milliseconds. In many cases, the switch to the wireless internet backup link happens so quickly that ongoing sessions do not drop and users do not notice the transition.

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SmartSite Product Sheet

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